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The Pro-Fit mission is simple
“To provide profitable business solutions to health and fitness operators.”
The Pro-Fit group has one aim: to ensure that their customer base gets the information and training it needs to function competitively in today's fitness market.
Our objectives:
- To establish your current levels of service to your customers
- To identify areas within your service that could be upgraded
- Implement training in the relevant areas
- Establish the extent to which the training has been successful
- Remain available to you for service advice
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Training Solutions
In today's current financial climate, our existing members have never been so important. The reason for this is simple: new
members are going to be thin on the ground. Are people looking for new ways to spend money or rationalise existing
expenditure?
For existing members to continue paying monthly fees they are going to have to balance the benefits against the costs. So, what
benefits do your members get? Can you say for sure that they all get the results they signed up for? How are you measuring
those?
Customer service
This training will guide your staff to deliver exceptional service which will differentiate you from your
competitors and ultimately increase the bottom line.
Interactive instructor
How far do your members have to go to get the attention of your instructors?
Sales for non-sales staff
Train your team to recognise that they are not selling memberships… they are selling the
service they provide. Everyone is a sales person - they just sell in different ways.
Retention Attention
If we don't take care of the members we have, someone else will. Identifying key areas within your
service levels that drive members to stay or go is essential for all fitness facilities.
Corporate Express
Every day that staff are off work with back pain, bugs and a myriad of other ailments it costs
money.
Deliver quality, sustainable, fast results for your corporate clients.
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Future Functionality
As the number of younger adults declines and the older market increases, our instructors need to
be pro-active in the development of training regimes that address some of the issues facing this
group.
SMART Training
Customised, tracked and auditable training programmes.
Assist the members in adapting and progressing their programmes when they need it and track who
progresses and who doesn't.
Progressive Programming
Although the initial weeks of training are crucial in helping establish habit for our new members, the development of their fitness in the longer term is equally important.
Disability Awareness
If your staff think "wheelchair" when this comes up ‐ they need this training.
Studio Cycling
A structured, physiology & research based, group cycling programme that all your members can participate in.
Strength Opportunities
Imagine you could provide your instructors with a training day where they got to do one of the things they love the most: TRAIN!
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