The Pro-Fit mission is simple

“To provide profitable business solutions to health and fitness operators.”

The Pro-Fit group has one aim: to ensure that their customer base gets the information and training it needs to function competitively in today's fitness market.

Our objectives:

  • To establish your current levels of service to your customers
  • To identify areas within your service that could be upgraded
  • Implement training in the relevant areas
  • Establish the extent to which the training has been successful
  • Remain available to you for service advice
Interactive Instructor

How far do your members have to go to get the attention of your instructors?

Both IHRSA and the FIA identified lack of communication as a key issue in member attrition. It doesn’t matter that the instructors think they are communicating, it matters that the members think they are not.

Instructors are trained on how to introduce equipment and write training programmes. However, if they find it difficult to establish communication in varied situations, they may be at risk of losing the members who need them most. Unless instructors can identify the high risk members, they’ll leave!

Don't take that chance!

Interactive Instructor trains staff to identify high risk members and helps develop strategies for improving rapport.

* Carries REPs recognition