|
The Pro-Fit mission is simple
“To provide profitable business solutions to health and fitness operators.”
The Pro-Fit group has one aim: to ensure that their customer base gets the information and training it needs to function competitively in today's fitness market.
Our objectives:
- To establish your current levels of service to your customers
- To identify areas within your service that could be upgraded
- Implement training in the relevant areas
- Establish the extent to which the training has been successful
- Remain available to you for service advice
|
Consultancy
We all "know" what's best for our business. However, sometimes a fresh approach helps identify areas
we subconsciously "gloss over" and assists in clarifying the path forwards.
Pro‐Fit Consultancy Services provides a range of business focussed operational solutions and services
that integrate and enhance your current systems.
These include:
Mystery Visits
Pro-Fit Training Solutions can visit each of your sites and supply a detailed breakdown of each
along with recommendations for training, systems or performance reviews.
Customer Service
Enhancement
Everyone delivers a level of service. Establishing that level of service
forms the start of a journey into progress. Pro‐Fit can assist with the evaluation of current levels of
service and identification of strategies to improve on it.
|
Staff Performance
Analysis
A range of systems and procedures that evaluate staff activity and
performance. This paves the way for accurate reporting and shift management.
Management Reporting
Pro‐Fit can bring together reporting systems from different areas in facilities
and clubs to help build a stronger image of operational status. We subscribe to the school of "If you
can't measure it ‐ how can you manage it?" school of thought.
Systems Design and
Evaluation
Without a range of systems and procedures the day to day running of
our facilities would be somewhat chaotic. We can help identify areas requiring streamlining and assist
with the development and evaluation of their ongoing effect.
|